Delivery and returns
How your order reaches you, and what happens if something is wrong.
Delivery
- Nairobi: KES 600 by rider.
- Rest of Kenya: by courier; the fee comes with your quote.
Your quote includes the date your order will be ready.
Returns
Items printed with your design, logo or name are made for you, so we cannot take them back for a change of mind.
If an item arrives faulty, or we printed something different from the design you approved, tell us within 3 days of delivery with a photo. We reprint it at no cost, or refund you if we cannot.
Colours and sizes
Printed colours can look slightly different from a screen. Check your size chart before you confirm; we can’t reprint for a wrong size you chose.
Questions?
Call or WhatsApp 0741 362 981, or email [email protected].