Questions and answers
How ordering, files, delivery and returns work.
On a product page, tap Put your logo on it to upload your design, see it on the product and send it to us. For bulk or mixed orders, tap Request a quote. We reply with the price and a proof before anything is printed.
Yes, for most products. A T-shirt is KES 1,100 for one, and the price per piece drops from 10, 50 and 100 pieces.
A PNG with a transparent background, an SVG, a PDF or an AI file works best. A clear photo of your logo is fine to start; we tell you if it is sharp enough to print.
Yes. We design it for you for KES 1,500 per design. Tick “Design it for me” in the studio, or tell us in your quote request.
It depends on the product and the quantity. Your quote includes the date your order will be ready.
Yes. Delivery in Nairobi by rider is KES 600. We send to the rest of Kenya by courier, and the fee comes with your quote. Our shops are in Nairobi CBD and Diani.
By card (Visa or Mastercard), or by bank transfer for companies. We send payment details with your quote. Orders printed with your design are paid before printing.
Items printed with your design or name are made for you, so we cannot take them back for a change of mind. If an item is faulty or we made a mistake, tell us within 3 days and we reprint it.
Yes: uniforms, gift sets, diaries, banners and event merchandise for teams of any size. Bulk orders start with a 70% deposit, with the balance on delivery.
Yes. Give us your company’s KRA PIN with your order and we issue an eTIMS invoice.
We don’t make samples before bulk runs. Instead, you approve a proof of your design on the product before we print anything.
Still have a question?
Office
Nairobi CBD and DianiPhone: 0741 362 981
Email: [email protected]